Introduction
Welcome to TableService. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our table service platform, visit our website, or interact with our services.
This privacy policy applies to information we collect when restaurants and their customers use our services, or when you otherwise interact with us.
Information We Collect
Restaurant Data
For restaurants using our platform, we collect:
- Business information including name, address, contact details, and operating hours
- Menu data, pricing, and inventory information
- Staff account information and access credentials
- Order history, transaction data, and performance analytics
- Device information from tablets and POS systems
Customer Data
When customers interact with our platform, we may collect:
- Order information including items selected and customization preferences
- Payment information processed securely through our payment partners
- Device information for optimizing the user experience
- Usage patterns and interaction data for service improvement
Website Visitors
When you visit our website, we collect:
- IP address and geolocation information
- Browser type, version, and device information
- Pages visited and time spent on our site
- Referral sources and marketing campaign data
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our table service platform
- To process orders and facilitate payments
- To improve service quality and develop new features
- To provide customer support and technical assistance
- To analyze usage patterns and optimize performance
- To comply with legal obligations and protect our rights
- To send service updates and important communications
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With payment processors to complete transactions
- With service providers who assist us in operating our business
- When required by law or to protect our rights
- With your explicit consent or at your direction
- In connection with a business transfer or acquisition
Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and employee background checks
- Secure cloud infrastructure with multiple backups
- Regular software updates and patch management
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Opt out of marketing communications
- Restriction: Request limitation of processing
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@TableService.com
Phone: +1 (555) 123-4567
Address: 123 Tech Street, San Francisco, CA 94105
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated Terms.